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Want to run a successful business? Start with Why

Want to run a successful business? Start with Why

If you want to run a successful fashion business, it is important to start with why. 

Over the weekend, I had a coaching session with a bridal designer in Nairobi, Kenya. She was doing well, had no issues with sales and in fact exceeded her target. So why did she book a coaching session with me? She needed help with her operations. She had followed me for years and I'm guessing she knew about my book How to Start a Clothing Factory.

We started the 2-hour session and after taking a few notes, the first question I asked her was 'Why did you start this business?' She was a bit lost so I followed up with the questions 'What did you hope to achieve?' and 'What did you want from this business?'

Still a bit lost, I gave her some examples using myself to help her out.


The 2 WHYs

Most times as business owners, especially creative entrepreneurs, we get caught up in the nitty gritty of creating the perfect product that we lose sight of why exactly we are doing what we are doing. 

Why are you adding that extra bead on that garment? Why are you going for that fashion show? Why do you have to do this yourself? Can you outsource this instead?

Every decision you make has to align with the overall goals you have for your business and YOU! You decided to start this business for a reason. WHY?

Let's assume you started a business because your primary WHY was to spend more time with your family. And then you were faced with a decision of adding an extra bead to a dress you had to deliver to your client. As creative people we just want to do it because it will be perfect in our eyes - and it probably will be. However, in most situations will that decision affect your WHY? 

Ask yourself - will that extra bead really make that much of a difference to your customer? Will they notice? If the answer is No, how much time will it take you to put that extra bead on? Will that prevent you from spending more time with your family?

If it will take you 1 extra hour to do so, then that could mean 1 less hour to spend with your family - which was why you started this business in the first place. So in the grand scheme of things, how important really is that extra bead you want to put on that dress if it makes no difference to the customer but will cost your time? Time that be spent more productively with your family.

The reason the WHY is so important is because it forces us all to think about why we do things. You should not be a slave to your business if that was why you quit your job in the first place.

You can't just start a business and hope that it works out. You need to know what makes sense and what doesn't and have a plan in place that will lead you down the path of success. If you don't know where you are going, how will you know when you get there?

Determining Your WHY

Your WHY is fundamental to the success of your business and for you as a person as well.

For the sake of simplicity, I'll split the WHY into 2 - External & Internal / Personal.  If you focus too much on one, the other suffers so both have to be balanced in the long run. 

Both WHYs should answer the following questions:

- Why did you start the business?

- What was your goal?

- What do you want to achieve?

- What do you want for yourself?

Once you have the answers to both WHYs, then you can structure your business to help you achieve the WHYs. 


The External WHY

 

This is the WHY that talks about your mission. It is the reason that your business exists. It's what drives you every day and motivates you toward success. It's where the roots of your passion lay, and it's crucial for creating a successful brand because it will help keep you going when things get tough. It's what people typically call passion.

The external WHY will help you develop the products and services you need to reach your target audience.

In my case, my External WHY is to give fashion lovers a fast track to fashion business success by helping them navigate the frustrating and lonely world of fashion entrepreneurship and helping them turn their love for fashion into a viable and profitable business.

How do I do this?

By providing affordable and accessible fashion education, coaching and mentoring to enable them live their dreams and the lifestyle they want.

Everything I do is centered around this. By running a digital learning platform, I can reach them where they are just by the click of a button on their phone.

It was pretty for my client to articulate this clearly so we moved on to the other WHY - which directly affected her operations and why she booked the session.


The Internal WHY


This is the part where many of us shortchange ourselves. We do all that work and give up so much without realizing that the reason we set up the business was to help us satisfy our personal objectives. Your Internal WHY has to work hand in hand with your External WHY.

What is the point of running a thriving business without any peace of mind? Where all the money you make is spent on medication. Where you work so hard yet cannot pay yourself a salary now or in the foreseeable future? Where you become a slave to your business because if you dare take a break, everything grounds to a halt and comes crashing down.

To determine her external WHY, my client had to dig deep and answer the following questions:

- WHY was she running the business? 

What were her personal goals when she wanted to start the business? 

- How did she want her present and future to look like? 

- How would her business help her achieve that? 

HOW would this business help her achieve her personal goals.  

ONLY when I knew what her personal WHY and her goals were could we begin to structure her operations to help her achieve it. 

In my situation, I structured Martwayne around my lifestyle. I value my time above anything else and I love to travel. So my goal was to run a business that would allow me the flexibility to work from wherever I was in the world.

Once I knew what I wanted to achieve, I set out to create a structure that would enable my business run on autopilot. I structured the business to ensure:

- customers would get the services they wanted without me being physically present;

- the business could run without me being physically present in a specific location.

I moved my Courses online and outsourced a lot of my work to experts. I just coordinated their efforts. It increased my expenses and I made less money but doing that freed up more of my time. 

For the Clothing Factory, I broke down my production process and outsourced where I could, giving my staff full ownership of their respective areas and I ensured a lot of the initial processes were done virtually. I wrote it all in my ebook How to Start a Clothing Factory.

The result? Clients didn't need to see me, the core of the work such as the pattern making was done by an expert so the fit was always near-perfect with minor alterations to the sample, the machinists did their work because there was a process, students didn't even know who I was but their feedback on their learning was excellent - which meant the instructors were doing a great job. I was able to travel for 3 months and the business continued in my absence. And after that, a whole year and business still continued in my absence.

Needless to say because I had created a digital learning platform before Covid hit, moving entirely online was an easy transition. Of course I hadn't planned on Covid but it all worked out. 


With this example, she had a light bulb moment and was able to clearly articulated her internal WHY. Once we both knew what the end goal was, we developed a clear blue print for her factory which she will start implementing today.


What about YOU? What is your WHY?

I speak to lots of fashion entrepreneurs who are frustrated in their businesses. I've been there so I know how tough it can be. Like many others, I focused on the External WHY and totally neglected the Internal WHY. I found myself working so hard with nothing to show for it. Everyone else was happy but I was miserable. Until I decided enough was enough and went back to the drawing board. 

Maybe you started your business because you wanted to do what you loved. But it goes just beyond what you love. When the realities of running a business, such as constant bills and salaries with no matching revenue, hit you in the face you begin to reconsider why you are doing what you are doing. 

Or maybe your business is very profitable like many of my clients but you cannot take a break. Eventually you also begin to get miserable because you have missed the mark. You must know what the end goal is right from the very beginning so you can plan your entire structure to achieve that goal.

Think about what matters most to you. Think about the WHY. If your business doesn’t help you achieve your WHYs and your goals, then it might be time to reevaluate things or at least figure out how to change its structure.

If your goal is to travel and take as many vacations as you wish like me, then structure your business around that goal. That will be your driving force.

If your goal is to make enough money so you can take care of your aged parents who gave up everything to give you a great life, then structure your business in such a way that ensures you pay yourself a salary so you can do just that.

If you want more money and freedom, then focus on charging more for your work and working less, which means you can decide to have fewer clients but charge more money. 

Simon Sinek put this perfectly in his book 'Start with Why'. In a story comparing how the Japanese and the Americans built cars in an assembly line , he wrote that the Japanese:

'engineered the outcome they wanted from the beginning. If they didn't achieve their desired outcome, they understood it was because of a decision they made at the start'.


If you know what your WHY is, I'd love to hear them. Do share them in the comment section below. 

If you're not sure yet, don't worry! That's what this post is all about: helping you figure it out using my examples. I'm here to help you find real success.

If you need more in-depth guidance on how to structure your business to make more revenue and live the life and have the freedom you have always dreamed, click on the Whatsapp button to book a coaching session with me.

You are not alone in this journey and you don't have to be. So let's get started!



β€ž

My passion is to make the whole fashion business simple and inexpensive for designers by sharing knowledge, tools and resources to help designers and fashion entrepreneurs discover their true potential so they can live the lives of their dreams.

Temi Williams β€§ Founder, Martwayne

 

HOW TO CREATE YOUR BUYER PERSONA

HOW TO CREATE YOUR BUYER PERSONA

4 Important Sources You Need To Create

Your Buyer Persona

 

Now that you know what a customer persona is, what you need to include, now let’s talk about how you can get the information you need.

Β Fashion is very dynamic and consumers are definitely using more clothes for a less period of time, Why you may ask?

Simply because they have more options!!! And are more informed, so if they don’t feel a brand connects with them, they just find another! So you want to start your research from your customers.

You could consider;

  • Β Surveys
  • Interviews
  • Digital Channel Analytics
  • Sales Data
  • Customer Reviews/ Feedbacks

Now let’s discuss 4 of these sourcesΒ Β 

 

#1 Surveys :Β 

If for instance, you are trying to introduce a new service or modify your branding, policies, etc sending a survey to people in your database will help you know the opinion of your audience even before you embark on the project.

These could give you insights into how to go about the project when to launch the new concept or even place it on hold.Β 

Gap Inc. for instance introduced a new logo in 2010, only to receive some backlash from the consumers and within one week, the logo was pulled down.

Perhaps if Gap Inc. had conducted a survey, the money spent on re-branding could have been invested into something more profitable.

 

#2 Interviews:

Conduct an interview with people who will be willing to give you insights into the questions discussed in (this article). Such people may include; Your existing customers, old customers, as well as people you suspect might be your customer.

Doing this will be accurate and help you to truly know your audience.

 

#3 Digital Channel Analytics:

Virtually all digital channels have analytics in them, which can enable you to study what is happening on your website. Google Analytics, for instance, can show your the following details:

  • Demographics Overview
  • Age range to target
  • Gender with the most and least conversion
  • Age/ Gender and Interests
  • Device /network
  • Location
  • New / Regular users
  • Keywords and pages the user interacts with
  • Source of the user

In some cases, you can get real-time data such as the actions performed by the user while online. Eg scrolls, clicks, etc.

Hence, studying your analytics can help you know who you are targeting. Is it different from the audience in your sales data? Or perhaps your survey forms say otherwise. Then you can reposition your brand appropriately.

 

#4 Customer Reviews/ Feedback:

Here is another inexpensive way to get information from your audience. From your reviews, you can get the following information.

  • Who they are
  • Their interests
  • Expectations
  • Frustrations
  • The reason they have decided to be loyal to you.

On a final note, remember the purpose of this is to know who your ideal customers are, where to find them, and the appropriate content to provide for them at each stage of the Buyer’s journey. This, therefore, implies that you need to avoid making decisions based on guesses as much as possible.

Enjoyed reading this article? Check out more articles from our blog.

Join Our Business Webinars every Thursday, @ 8 pm WAT, live on Instagram where Professionals share fantastic tips and tricks to help your business grow.

 

Recommended Resources

Β How To Increase Sales Online

How To Create Your Ideal Customer Avatar

Adopting Technology In Your Fashion Business

 

 

FASHION BUSINESS |How To Create Your Ideal Customer Avatar

FASHION BUSINESS |How To Create Your Ideal Customer Avatar

Β Who Is Your Ideal Customer ?

 

Your Ideal Customer avatar also known as a customer persona is simply a representation of your potential client . Knowing your ideal customer will help better understand how to communicate with them. Thus, enabling you to create a Fashion line that is tailored to solve their needs. Whether what they need is comfort clothing , or a corporate lady look .

Perhaps they just want to identify with you as a luxury brand. Whatever the case is, a complete customer profile helps you create a personalized service.

How Detailed Should a Bio Persona Be?

It should be as detailed as possible. It’s not enough to say your customer avatar is a married woman that wants to look sweet sixteen. I mean that’s part of it, but not all!

It should be as detailed as giving your customer avatar a name, identifying the demographic details, interests, behaviour, location, e. t. c

How Do You CreateΒ  Buyer Persona?

  • Surveys
  • Interviews
  • Digital Channel Analytics
  • Sales Data
  • Customer Reviews
  • FeedbacksΒ 

Your customer Avatar can be more than , depending on how big your brand is, thus understanding your customers will help with segmentation and personalization.

Which then leads to the Importance of Creating a Customer AvatarΒ 

  • Creating a bio persona helps you not only to sell your clothes to the right people, it also helps you sell the right experience and feelings. You communicate your value proposition better.
  • It makes you understand the appropriate content to create on your social media platforms.
  • A customer Avatar also gives you insight into your Buyer’s journey, i . e what buying stage are they?
  • It makes you understand the audience you create during your Facebook ads, google ads, e. t. c
  • Having an appropriate audience will make it easier to create a look-alike audience, thus more brand awareness.
Ideal Customer Avatar

CREATING A BUYER PERSONA- Information to Include;

Demographics

  • Age range
  • Gender
  • Location
  • Marital Status
  • Family life-style
  • Annual Income range
  • Education

Professional Role

You want to understand the industry your buyer persona works in . For instance, if your customer is a fresh graduate , working in a consulting firm, and her current pain-points are getting affordable professionalΒ  clothing then you shouldn’t be marketing a lounge wear to her at that stage.

Goals and Values

A good understanding of your customer’s personalities and attitudes will help your targeting better align with their world. Psychographics helps you get more personal and enables you to sell more than a piece of clothing. Rather, you sell an emotion with it.

  • What does Mary think about sustainable Fashion?
  • Is she a detailed oriented person?
  • What are her career goals?
  • What professional goals does she have?

Pain Points

  • What challenges does she face while shopping online?
  • Does she have fit issues?
  • How often would she love to shop in a month?
  • What are her concerns in life?
create a customer persona

Social Influence/ InformationΒ 

Consider doing research on what type of information your client is interested in. Where and how it is sourced.

  • Topics of interestΒ 
  • Social Media Platforms
  • FavoriteΒ blogs
  • Conferences she attends.
  • Types of newsletters and magazines she loves to read. Β 

Β 

Purchasing Decision

  • How often would she like to change her wardrobe?
  • What objections does she have when deciding to make a purchase?
  • Is she interested in a monthly package?

ther Factors may include the following;Β 

  • How they spend their free time
  • How does the season of the year affect the purchasing power?
  • Would they love to be featured on your page?Β 

In Conclusion,

Never assume you know your customers enough , ensure you do your research , collect as much data as possible rather than a guess work.

With a good grasp of these details, you can take it further by giving your customer avatar a name and even a face. Create your customer avatar in such a way that it is easy for you and your team to understand.

Enjoyed reading this article? How well do you know your customer? Share with us in the comment section.Β 

Join Our Business Webinars every Thursday, @ 8pm WAT, live on Instagram where Professionals share fantastic tips and tricks to help your business grow.

 

Recommended ResourcesΒ Β 

Β The 3 Stages Of The Buyer’s Journey

Β How To Find Customers and Increase Sales

Β Tips For Writing Good Product DescriptionΒ 

 

 

HOW TO USE TECHNOLOGY IN YOUR FASHION BUSINESS |BWM #17|

HOW TO USE TECHNOLOGY IN YOUR FASHION BUSINESS |BWM #17|

How Can Digital Pattern Making Transform Your Business?

Did you read my last post? If you didn’t, click HERE to read it. This post is a sequel to BNM #16. I had the privilege of hosting Tochukwu Chukwuma, Creative Director of Toyadinma.Β My first interaction with 3D was with Tochukwu in the most unlikely places.

I had asked her about what she would like to discuss at the webinar, and these were her words:

‘I like discussing Fashion as a tool to empower not only people but a nation. The capacity that lies within us when we are not only consumers but creators.Β We tear things apart and discover how things work and how to apply them.

I believe this is what technology does for us. It has opened possibilities to us. It helps us think in detail and in larger scales.Β Most importantly it enables us to work efficiently, effectively, and be more productive in our process of garment production starting from the idea to sketch, textile sourcing and manufacturing, through sampling, laying, cutting, finishing using technology.Β 

The full cycle of the creation of a garment is fully revolutionized in a new way by infusing tech.Β The time is now for us all to start looking within at our workflow and explore better, effective, and efficient methods through tech in fashion.’

 

I totally agree that now is the time for you as a Fashion Business Owner to leverage technology to enhance your business.

Click the video below to listen to our discussion on how you can adopt 3D pattern drafting and what it can do for your business

In addition to what was discussed in the webinar, here are some applications you can explore .

 

In Conclusion

Digital Pattern making can give better control of your production process, you can see the overall look of the design in real-time. You can decide to have a digital runway for your next release, create custom-made avatars.

There speculations in the industry that digital fashion might overtake fast- fashion. If that eventually happens, you definitely want to be among the brands making waves right?Β 

Did you enjoy reading this article? , share your thoughts on digital pattern making with us in the comment section.

Join our live webinars on Thursdays, 8 pm WAT.Β 

Also, visit our YouTube Channel to get the full playlist of our business podcasts and webinars.

 

Recommended ArticleΒ 

 

Β Latest Technology Used In Garment Industry

How To Increase Sales Online

How To Increase Your Brand Visibility Through Technology

 

 

LATEST TECHNOLOGY USED IN GARMENT INDUSTRY| Digital Fashion| BWM #16|

Why You Should Adopt Digital Fashion In Your Business

Digital Fashion ,amongst the many disruptions of technology in the fashion industry gained a lot of traction during the COVID -19 pandemic.Β  Though not a new concept, it definitely gained more awareness in a bid for fashion brands to adapt to the current global situation.

Thus, more brands were open to adopting digital methods of prototyping, virtual runways, amongst many other benefits. Let’s have a overview of what digital fashion really is.

What Is Digital Fashion?

Β Digital Fashion is the visual representation of clothing built using computer technologiesΒ and 3D software, thus serves as an interplay between digital technology and couture.

By Wikipedia.

It is the manufacturing of clothes with the use of pixels as against fabrics. The advent of covid-19 has created a new normal in the fashion industry and digital fashion has provided a means to cope with some of these changes. Consequently, increasing the possibilities of building a more sustainable brand

Just as in the traditional design process, digital fashion also needs to be translated from design, to pattern, sewn and then simulated to view the outcome.

In episode 16 of Business Webinar by Martwayne, we talked about digital pattern making. Why it’s a better approach compared to the traditional pattern drafting.

Take for instance, you run a garment factory, the more jobs you have means, you need to get more tailors/ pattern makers . This could translate to spending more time, money , whether it is direct or indirect . You agree with me right?

What if there was a way to cut down these expenses and even shorten the sampling time. Well I can tell you for free that with digital pattern making, this is possible. Click the video below to watch the full episode of BWM #16 .

 

The Evolution Of Digital Pattern Making

CAD (Computer Aided Designs) pattern making has been existing since the early days of Fashion Design, companies such as Gerber, Opitex, etc are among the early pioneers.

Despite the numerous benefits of digital pattern drafting, the technology was not accessible to the majority.

The cost of acquiring and sustaining this software was far too high for small-scale businesses.

In recent times, more software has been developed in order to bridge this gap,

thus making digital patterns a more accessible way to create clothing patterns.

It’s no surprise that it is fast becoming a popular method and is starting to replace the traditional paper pattern drafting. Visit Garment Production House for Digital Pattern Prototyping.

Some Benefits of Digital Pattern Making Are;

  • Better Precision.Β 
  • It is faster, thus saves time.
  • Saves space.
  • Can be easily shared in different file formats e.g pdf, SVG, etc.
  • Helps in space management.

In Conclusion

Digital Pattern making can give better control of your production process, you can see the over all look of the design in real time. You can even decide to just focus on digital pattern making, virtual sampling , etc.

In the episode 18 of BNM, I talked more on the applications to use as well as examples of fashion retailers already making waves with this technology.

Did you enjoy reading this article? , share your thoughts on digital pattern making with us in the comment section.

Join our live webinars on Thursdays,8pm WAT.Β 

Also visit our YouTube Channel to get the full playlist of our business podcasts and webinars.

Recommended Article

Β 

How To Increase Sales Online

Adopting Technology In Your Fashion Business |BWM #17|

Increasing Your Brand Visibility Through Technology

 

 

HOW TO ARTICULATE THE VALUE OF YOUR PRODUCT (Effectively) |BNM #11|

HOW TO ARTICULATE THE VALUE OF YOUR PRODUCT (Effectively) |BNM #11|

How Do You Effectively Articulate The Value Of Your Product?

 

Have you ever wondered why people say β€œSell the Value, Not the Product”

Well, that’s because building a brand is about selling value to your customer, not the products or services. However, you also need to know how to effectively articulate the value of your products to your customer.

Β People come to my inbox and lament about how they are not selling. I visit their pages and tell them instantly, I don’t know what you are selling>>>>>>

 

 

Before I go further,Β Click the podcast below to listen to how tips that will help you effectively craft and articulate the value of your products.

<<<<<<So back to our discussion.

So yes, you make clothes. I can see that. And yes they are nice. I can also see that. It might seem obvious to you but not to anyone else, so you need to clearly understand and articulate what you are offering to make me part with my hard-earned money.

Your business must have a promise to fulfill each time a sale is made. It could be in the form of an experience, a story you are telling. Perhaps it’s even a particular feeling.

Do you want your customers to feel happy, confident, or sustainability-conscious when they buy your product?

Then sell that to them! Be consistent in your brand message, sales copy, website, and newsletters.

Read this article for more on writing a good product description.

Never assume your customers know, rather let every piece of content you share tell your Brand story effectively.

We would love you to share your thoughts with us in the comment section.

 

Business Nugget By Martwayne

Β 

A podcast series of short entrepreneurship tips that will help kickstart or grow your business and help you on your entrepreneurship journey. Each episode is created to help you turn your passion to profit and into a viable business.

If you will like to dive deeper into how this works, Subscribe to our YouTube Channel, enable notification to never miss a video!!!

 

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